Thank you for shopping at LifeGear BD. We aim to ensure customer satisfaction with every purchase. This policy explains the conditions for returns, refunds, and exchanges when you shop at http://lifegearbd.com/.

Return Eligibility

You may request a return if:

  • The product is damaged, defective, or incorrect upon delivery
  • The return request is made within 3 days of receiving the item
  • The item is unused and in its original condition and packaging
  • Proof of purchase (order number or invoice) is provided

Non-Returnable Items

Returns are not accepted for:

  • Used or customer-damaged items
  • Change of mind after purchase
  • Items without original packaging or missing accessories
  • Clearance, discounted, or special offer items (if mentioned)

Return Process

To request a return:

  1. Contact our support team with your order number
  2. Provide clear photo or video evidence of the issue
  3. Wait for return approval and instructions

Items returned without prior approval may not be accepted.

Refund Policy

After receiving and inspecting the returned item:

  • Approved refunds are processed within 7–10 business days
  • Refunds are issued via the original payment method or as store credit
  • Delivery charges are non-refundable unless the error was from LifeGear BD

Exchange Policy

We replace items only if they are defective, damaged, or incorrect, and subject to stock availability.

Order Cancellation

Orders can be canceled before shipment. Once shipped, cancellation is not possible.

Contact Information

For return or refund requests:

Email: info@lifegearbd.com
Website: http://lifegearbd.com/